Privacy policy
This Privacy Policy describes how Vip Energy Solutions collects, uses and protects users' personal data. By using this application or our services, you confirm that you have read and accepted the terms of this policy.
1. Types of data collected
Data collected through this application includes, but is not limited to:
– Identification data: first name, last name
– Contact details: phone number, email address
– Technical data: cookies, IP address, usage data
Data collection can be done either directly from the user or through third parties, according to their policies.
All requested data is mandatory for the provision of our services, unless it is explicitly stated that certain data is optional.
Users are responsible for any third-party personal data they provide and warrant that they have their consent for use.
2. How and where data is processed
Processing methods
The data is processed by electronic means, respecting strict security measures to prevent unauthorized access, modification or destruction. In addition to the application owner, certain data may be accessible to third parties, such as IT service providers, hosting companies or communications agencies.
Place of processing
The data is processed at the Vip Energy Solutions headquarters and may be transferred outside the European Union, if this is necessary for the provision of services.
3. Legal basis for processing
User data is only processed if one of the following legal grounds is applicable:
– The user has given consent to the processing
– Processing is necessary for the performance of a contract
– Processing is necessary for compliance with a legal obligation
– Processing is necessary for a legitimate interest of the owner
4. Data storage duration
Personal data is stored for the period necessary to achieve the purpose for which it was collected:
– Data collected for the execution of a contract is retained until the contract is concluded
– Data collected based on legitimate interest is retained until consent is withdrawn
– Data may be retained for a longer period if required by legal obligations
After the retention period expires, the data will be permanently deleted.
5. Purposes of processing
The data is collected and used for the following purposes:
– Providing the services requested by the user
– Contacting users for support or relevant information
– Analysis and statistics on application usage (Google Analytics)
– Compliance with legal obligations
6. User rights
Users have the following rights regarding their personal data:
– Right of access: Users can request information about their data
– Right to rectification: Correction of inaccurate data
– Right to erasure: Request the deletion of personal data
– Right to restriction of processing: Limitation of data processing under certain conditions
– Right to data portability: Transfer of data to another operator
– Right to object: Objection to processing for direct marketing
Requests can be submitted using the contact details available at the end of this policy.
7. Transfer of data to third parties
User data may be shared with:
– IT service providers
– Marketing service providers
– Public authorities, if required by law
8. Use of cookies
This application uses cookies to:
– Platform functionality
– Traffic analysis
– Optimizing the user experience
For further details, see the Cookie Policy.
9. Changes to the privacy policy
This Privacy Policy may be updated periodically. Any significant changes will be communicated to users through available means (email, in-app notifications, etc.).
Last update: 06.03.2025
10. Contact
For any questions related to this Privacy Policy, you can contact us at:
Vip Energy Solutions
E-mail: contact@vipenergysolutions.ro
Phone: 0759 523 963
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